Euro Asian DMC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use our website,
https://euroasiandmc.com/.
By using our website or submitting your information through our enquiry or contact forms, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Submit an enquiry or contact form
- Request information about our destinations or travel services
- Request a quotation or customized itinerary
- Contact us by email or telephone
- Communicate with us regarding travel arrangements or services
The information we may collect includes:
- Full name
- Email address
- Phone/mobile number
- Company or organization name
- Travel requirements
- Destination preferences
- Travel dates
- Number of travelers
- Any other information you choose to provide
We may also automatically collect certain non-personal information when you visit our website, such as browser type, device information, IP address, pages visited, and general website usage information.
2. How We Use Your Information
We may use the information collected to:
- Respond to your enquiries and requests
- Provide information about our travel and DMC services
- Prepare quotations and customized travel itineraries
- Coordinate travel-related services requested by you
- Communicate with you regarding your enquiry or booking
- Improve our website, services, and customer experience
- Maintain website security and prevent fraudulent or unauthorized activity
- Comply with applicable legal and regulatory requirements
We will use your personal information only for legitimate business purposes related to our services and communications.
3. Sharing of Information
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
We may share relevant information with trusted service providers or business partners when necessary to provide the services requested by you. Depending on your travel requirements, this may include:
- Hotels and accommodation providers
- Transportation providers
- Local guides and ground-handling partners
- Visa and travel assistance providers
- Tour operators and other travel service providers
- Technology, hosting, payment, or communication service providers
We only share information that is reasonably necessary for the relevant service or business purpose.
We may also disclose information where required by law, regulation, legal proceedings, or a valid request from a governmental authority.
4. Travel and Booking Information
If you choose to use our travel services, additional information may be required to arrange your travel. This may include passenger details, travel dates, identification or visa-related information, and other information necessary for booking or travel arrangements.
Where such information is collected, it will be used for the relevant travel service and handled in accordance with applicable laws and contractual requirements.
5. Cookies
Our website may use cookies and similar technologies to improve website functionality and user experience.
Cookies may help us:
- Remember preferences
- Understand how visitors use our website
- Improve website performance
- Analyze website traffic
- Provide relevant website functionality
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
6. Third-Party Links
Our website may contain links to third-party websites, services, social media platforms, or other external resources.
We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with your personal information.
7. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmission or storage over the internet can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
8. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Fulfill the purpose for which it was collected
- Provide requested services
- Maintain business and transaction records
- Resolve disputes
- Comply with applicable legal, accounting, or regulatory requirements
When personal information is no longer required, we may securely delete or anonymize it, subject to applicable legal obligations.
9. Your Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where legally applicable
- Withdraw consent where processing is based on consent
- Raise concerns regarding how your personal information is handled
To exercise an applicable privacy right, please contact us using the details provided below.
10. Children's Privacy
Our website and services are not specifically directed toward children. We do not knowingly collect personal information from children without appropriate consent or legal authorization.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.
11. International Data Transfers
As a Destination Management Company operating across international destinations, certain travel arrangements may require information to be shared with service providers or partners located outside your country of residence.
Where personal information is transferred internationally, we take reasonable steps to ensure that the information is handled appropriately and in accordance with applicable privacy and data protection requirements.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website practices, legal requirements, or business operations.
Any updates will be posted on this page with the revised “Last Updated” date. We encourage you to review this page periodically.
13. Consent
By using our website and submitting personal information through our forms or other communication channels, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your information as described above, where consent is required by applicable law.
