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Terms & Conditions

Welcome to Euro Asian DMC. These Terms & Conditions (“Terms”) govern your access to and use of our website, https://euroasiandmc.com/, and the travel-related services provided by Euro Asian DMC (“Euro Asian DMC,” “we,” “us,” or “our”).
By accessing our website, submitting an enquiry, requesting a quotation, or booking or using our services, you acknowledge that you have read, understood, and agreed to these Terms.

If you do not agree with these Terms, please do not use our website or services.

1. About Euro Asian DMC

Euro Asian DMC is a Destination Management Company (DMC) providing on-ground travel planning, coordination, and related travel services across selected destinations.

Our services may include, depending on the requirements of the client:

  • Destination management services
  • FIT (Free Independent Traveler) arrangements
  • Private group tours
  • MICE services
  • Corporate travel arrangements
  • Accommodation arrangements
  • Transportation services
  • Sightseeing and excursions
  • Professional guide services
  • Visa assistance
  • Customized itineraries
  • Ground handling and local coordination

The availability of particular services may vary by destination, season, supplier availability, and applicable local regulations.

2. Website Use

You may use our website for lawful purposes only.

You agree not to:

  • Use the website for any unlawful or fraudulent purpose
  • Attempt to gain unauthorized access to our website or systems
  • Introduce viruses, malware, or other harmful material
  • Copy, reproduce, modify, or distribute website content without permission
  • Use automated systems to collect or extract website content without authorization
  • Interfere with the operation, security, or functionality of the website
  • Submit false, misleading, or inaccurate information

We reserve the right to restrict or terminate access to the website where we reasonably believe these Terms have been violated.

3. Information Provided on the Website

We make reasonable efforts to ensure that information published on our website is accurate and up to date.

However, travel information such as:

  • Prices
  • Hotel availability
  • Transportation availability
  • Destination information
  • Tour descriptions
  • Images
  • Itinerary details
  • Travel times
  • Activities
  • Facilities and services

may change without prior notice due to supplier policies, weather, seasonal conditions, operational requirements, or other circumstances.

Website information should therefore be treated as general information unless specifically confirmed in writing by Euro Asian DMC.

4. Enquiries and Quotations

Submitting an enquiry through our website does not constitute a confirmed booking.

Any quotation provided by Euro Asian DMC may be subject to:

  • Availability
  • Supplier confirmation
  • Travel dates
  • Number of travelers
  • Selected services
  • Seasonal pricing
  • Applicable taxes
  • Currency fluctuations
  • Changes in supplier rates

A quotation becomes applicable to a booking only after the required services, pricing, payment terms, and other conditions have been confirmed by Euro Asian DMC in writing.

5. Booking Confirmation

A booking will be considered confirmed only after:

  1. The requested services have been confirmed by Euro Asian DMC or the relevant suppliers; and
  2. The required payment or advance has been received, where applicable; and
  3. Written confirmation has been issued by Euro Asian DMC.

An enquiry, quotation, provisional reservation, or verbal discussion does not by itself guarantee availability or confirmation.

6. Prices and Taxes

All prices quoted by Euro Asian DMC are subject to the terms mentioned in the relevant quotation.

Prices may vary depending on:

  • Travel dates
  • Number of passengers
  • Hotel category
  • Room availability
  • Transportation requirements
  • Seasonal demand
  • Exchange-rate fluctuations
  • Government taxes or charges
  • Supplier price changes

Any applicable taxes, service charges, visa fees, entrance fees, or other additional charges will be communicated where applicable.

Euro Asian DMC reserves the right to correct pricing or calculation errors discovered before final confirmation.

7. Payment Terms

Payment requirements will be communicated in the applicable quotation, invoice, or booking confirmation.

Depending on the booking, payment may be required in the form of:

  • Advance payment
  • Partial payment
  • Full payment
  • Balance payment before arrival or service delivery

Bookings may not be confirmed until the required payment has been received.

Failure to make payment within the specified period may result in cancellation of the reservation or loss of availability.

Any bank charges, transaction fees, currency conversion charges, or payment-processing fees may be payable by the client where applicable.

8. Cancellation and Amendment

Cancellation and amendment conditions may vary depending on the services booked and the policies of individual suppliers.

Cancellation charges may apply to:

  • Hotel bookings
  • Transportation
  • Tours and excursions
  • Guides
  • MICE arrangements
  • Visa services
  • Event arrangements
  • Other third-party services

The applicable cancellation or amendment terms will be communicated at the time of booking or in the relevant quotation/confirmation.

Some services may be non-refundable or subject to significant cancellation charges.

Any refund, where applicable, will be processed according to the applicable supplier and booking terms.

9. Changes to Bookings

Requests to change a confirmed booking, including changes to:

  • Travel dates
  • Number of travelers
  • Hotels
  • Room types
  • Transportation
  • Activities
  • Destinations
  • Itinerary

are subject to availability and may result in additional charges.

Euro Asian DMC will communicate applicable changes and charges to the client before implementing them where reasonably possible.

10. Hotels and Accommodation

Hotel accommodation is subject to availability and confirmation.

Hotel facilities, room categories, meal plans, check-in/check-out times, photographs, and other amenities may vary.

Hotel descriptions and images displayed on our website or in travel material are intended as general representations and may not always reflect the exact room, view, furnishings, or facilities provided.

Hotels may also change certain facilities or services without prior notice due to maintenance, seasonal operations, local regulations, or other operational reasons.

11. Transportation

Transportation services are subject to availability and local operating conditions.

The type, size, model, or specification of a vehicle may vary depending on availability and operational requirements.

Travel times may be affected by:

  • Traffic
  • Weather
  • Road conditions
  • Border controls
  • Government restrictions
  • Local events
  • Road closures
  • Delays or other circumstances beyond our control

Where transportation is provided by a third-party supplier, the supplier’s applicable terms and conditions may also apply.

12. Visa and Immigration Assistance

Where offered, Euro Asian DMC may provide visa assistance or coordinate visa-related services.

However, visa approval is determined solely by the relevant embassy, consulate, immigration authority, or government department.

Euro Asian DMC does not guarantee:

  • Visa approval
  • Processing time
  • Entry permission
  • Immigration clearance
  • Issuance of any specific visa category

Travelers are responsible for providing accurate documentation and meeting the immigration and entry requirements applicable to their destination.

Visa fees and other government or third-party charges may be non-refundable.

13. Passports, Documents and Travel Requirements

Travelers are responsible for ensuring that they have valid:

  • Passports
  • Visas
  • Travel permits
  • Insurance documents
  • Health certificates, where applicable
  • Other documents required for travel

Passport validity, visa requirements, vaccination requirements, entry regulations, and other conditions may vary by destination.

Travelers should verify applicable requirements with the relevant authorities before departure.

14. Travel Insurance

We strongly recommend that travelers obtain appropriate travel insurance before commencing their journey.

Depending on the policy selected, travel insurance may provide coverage for circumstances such as:

  • Medical emergencies
  • Trip cancellation
  • Travel interruption
  • Baggage loss or delay
  • Personal liability
  • Emergency evacuation

Euro Asian DMC is not responsible for losses that could reasonably have been covered by appropriate travel insurance.

15. Third-Party Service Providers

Euro Asian DMC may work with independent third-party suppliers, including:

  • Hotels
  • Airlines
  • Transportation companies
  • Local guides
  • Restaurants
  • Activity providers
  • Event suppliers
  • Visa service providers
  • Other destination service providers

These suppliers may have their own terms, policies, restrictions, and cancellation conditions.

We will coordinate with such suppliers as reasonably required to provide the services booked by the client.

16. Special Requests

Clients may request special arrangements such as:

  • Dietary requirements
  • Room preferences
  • Accessibility requirements
  • Special celebrations
  • Transportation preferences
  • Other personal requirements

We will communicate such requests to the relevant suppliers where possible.

However, special requests are subject to supplier availability and cannot be guaranteed unless specifically confirmed in writing.

17. Health and Medical Requirements

Travelers are responsible for assessing their own fitness and ability to participate in planned travel activities.

Certain destinations or activities may involve physical requirements, altitude, climate conditions, remote locations, or other risks.

Travelers should seek appropriate medical advice where necessary and disclose relevant requirements to the appropriate service provider when required.

Euro Asian DMC does not provide medical advice.

18. MICE and Corporate Travel

For MICE, corporate events, conferences, exhibitions, incentive travel, and similar arrangements, additional terms may apply depending on the project.

Such terms may cover:

  • Event schedules
  • Venue arrangements
  • Guest numbers
  • Catering
  • Transportation
  • Equipment
  • Production requirements
  • Payment schedules
  • Cancellation charges
  • Supplier commitments

The specific proposal, quotation, agreement, or event confirmation may override general provisions of these Terms where expressly stated.

19. Force Majeure

Euro Asian DMC shall not be held responsible for failure, delay, interruption, or changes to services caused by circumstances beyond our reasonable control.

Such circumstances may include:

  • Natural disasters
  • Severe weather
  • Floods
  • Earthquakes
  • Political unrest
  • Civil disturbances
  • War or terrorism
  • Government restrictions
  • Border closures
  • Epidemics or pandemics
  • Strikes
  • Road closures
  • Transportation disruptions
  • Supplier failures
  • Changes in government regulations
  • Other unforeseen events beyond our reasonable control

Where such circumstances occur, we will make reasonable efforts to assist the client and coordinate alternative arrangements where possible.

Any additional costs arising from such circumstances may be payable by the client, subject to the applicable supplier and booking terms.

20. Changes or Modifications to Itineraries

Travel itineraries may occasionally need to be modified due to operational, weather, safety, supplier, governmental, or other circumstances.

Where a change is necessary, Euro Asian DMC will make reasonable efforts to provide a suitable alternative where possible.

Any additional cost or refund resulting from such changes will be handled according to the applicable booking conditions.

21. Client Responsibilities

Clients and travelers are responsible for:

  • Providing accurate information
  • Providing correct passenger details
  • Providing valid travel documents
  • Making payments within specified deadlines
  • Following applicable laws and regulations
  • Following reasonable instructions from service providers
  • Respecting local customs and regulations
  • Informing us of relevant special requirements
  • Taking reasonable care of personal belongings

Euro Asian DMC shall not be responsible for problems caused by inaccurate or incomplete information supplied by the client.

22. Personal Belongings

Travelers are responsible for their personal belongings, luggage, valuables, documents, electronic devices, and other personal property.

Euro Asian DMC is not responsible for loss, theft, damage, or delay involving personal belongings except where liability cannot legally be excluded.

Travelers are encouraged to maintain appropriate travel insurance.

23. Limitation of Liability

To the extent permitted by applicable law, Euro Asian DMC shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or services.

This may include losses resulting from:

  • Delays
  • Missed connections
  • Changes in schedules
  • Weather conditions
  • Supplier actions
  • Road conditions
  • Government restrictions
  • Loss of personal belongings
  • Changes to accommodation
  • Events outside our reasonable control

Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

24. Website Content and Intellectual Property

All content available on this website, including but not limited to:

  • Text
  • Logos
  • Graphics
  • Photographs
  • Videos
  • Design elements
  • Website layout
  • Branding
  • Other materials

is owned by or licensed to Euro Asian DMC unless otherwise stated.

You may not reproduce, copy, modify, publish, distribute, sell, or commercially exploit website content without our prior written permission.

25. Accuracy of User Information

When submitting information through our website, you agree that the information provided is accurate, complete, and current.

You are responsible for notifying us of any material changes to information relevant to your enquiry or booking.

Euro Asian DMC is not responsible for consequences arising from incorrect, incomplete, or outdated information provided by the client.

26. Privacy

Our collection and use of personal information is governed by our Privacy Policy, which forms part of these Terms.

You can review our Privacy Policy on the relevant page of our website.

27. Third-Party Websites

Our website may contain links to third-party websites.

These links are provided for convenience and information only. Euro Asian DMC does not control or guarantee the accuracy, availability, security, or privacy practices of third-party websites.

Accessing third-party websites is at the user’s own discretion and risk.

28. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be:

  • Available without interruption
  • Free from technical errors
  • Free from viruses or harmful components
  • Compatible with every device or browser

We may temporarily suspend or modify the website for maintenance, updates, security, or other operational reasons.

29. Changes to These Terms

Euro Asian DMC reserves the right to update or modify these Terms from time to time.

Changes will become effective when the updated Terms are published on this page unless otherwise stated.

We recommend reviewing this page periodically to remain informed of any changes.

30. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the applicable laws of India.

Subject to applicable law, any dispute arising in connection with these Terms or our services shall be subject to the jurisdiction of the competent courts in Noida, Uttar Pradesh, India.

31. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be modified or removed to the extent necessary, while the remaining provisions shall continue to remain in effect.

32. Entire Agreement

These Terms, together with the applicable quotation, booking confirmation, invoice, service agreement, and Privacy Policy, constitute the understanding between the client and Euro Asian DMC regarding the use of our website and services, except where specific written terms expressly apply.